All you need to do is copy the ChativeIO Live chat code and paste it into your website source code right before.
For more detail on how to process these steps, please follow the guideline below: Step 1: Go to ChativeIO system and copy the live chat code that you want to install by going to Channels > Choose the channel > Installation.
Step 2: Fill in the Squarespace URL in the Website section and copy the live chat code in the Copy code section.
Step 3: Click the Save button for the changes to be applied.
Step 4: Copy the code
Step 5: Open the source code of your website and paste the copied code right below the