An Omni-channel Messaging Platform. AI Empowered.

Chative.IO platform helps e-commerce and online businesses to grow sales and loyalty directly through chat.

Start with $0
No hidden cost
Unlimited channels

All-In-One Customer Conversation Platform

Just one inbox to interact with customers, personalize responses, and automate repetitive tasks.

A Unified Inbox with Everything You Need

Bring all customer conversations into one single inbox. Start engaging faster.

No More Tab Switching

View customer profiles, shopping carts, and order history in the same window to assist more effectively.

Streamline Teamwork

Route inquiries instantly to qualified staff. Invite team members to ongoing conversations with one click.

Maximize Sales Opportunities

Chat, share product info, create and edit orders in real time to drive conversions.

A Unified Inbox with Everything You Need

Bring all customer conversations into one single inbox. Start engaging faster.

No More Tab Switching

View customer profiles, shopping carts, and order history in the same window to assist more effectively.

Streamline Teamwork

Route inquiries instantly to qualified staff. Invite team members to ongoing conversations with one click.

Maximize Sales Opportunities

Chat, share product info, create and edit orders in real time to drive conversions.

Learn more

The Messaging Platform Built for Shopify Stores

Sell more by engaging shoppers personally from browse to checkout.

Recommend Relevant Products

Increase AOV (Average Order Value) by viewing cart and purchase history to offer personalized product recommendations.

Manage Orders Directly in Conversation

Create, edit orders seamlessly without ever leaving the chat window.

Empower Shoppers with Self-Service

Enable real-time order tracking and FAQs on your website so shoppers get responses immediately without waiting for assistance.

Do More with AI Assistant and Automation

Let AI Assistant provide 24/7 support. Send retargeted messages to remind customers about your brand.

Recommend Relevant Products

Increase AOV (Average Order Value) by viewing cart and purchase history to offer personalized product recommendations.

Manage Orders Directly in Conversation

Create, edit orders seamlessly without ever leaving the chat window.

Empower Shoppers with Self-Service

Enable real-time order tracking and FAQs on your website so shoppers get responses immediately without waiting for assistance.

Do More with AI Assistant and Automation

Let AI Assistant provide 24/7 support. Send retargeted messages to remind customers about your brand.

Learn more

More Than 10k Businesses Trust Us

Centralize Data Across Channels For Enhanced Customer Insights

Know what your customers need to increase conversion and retention rate.

Unify Messages and Customer Data

Access detailed reports to maintain high customer satisfaction and maximize growth opportunity.

Convert Visitors by Personalized Recommendation

View shopping cart and order history to recommend products as if you know them personally.

Win Customers Back with Targeted Campaigns

Automatically segment and attract higher engagement with personalized offer and discounts.

Segment Customers Effectively

Label and filter customers for targeted marketing campaigns and higher engagement.

Unify Messages and Customer Data

Access detailed reports to maintain high customer satisfaction and maximize growth opportunity.

Convert Visitors by Personalized Recommendation

View shopping cart and order history to recommend products as if you know them personally.

Win Customers Back with Targeted Campaigns

Automatically segment and attract higher engagement with personalized offer and discounts.

Segment Customers Effectively

Label and filter customers for targeted marketing campaigns and higher engagement.

Learn more

Stop Losing Customers After Efforts To Bring Them To Your Stores

Automate process to win customers through excellent support, even at peak seasons.

Instant Response 24/7

Swiftly address common enquiries, and seamlessly route customers to the right team members when needed.

Enhanced Productivity and Efficiency

Automate repetitive manual tasks to focus on high-value or urgent requests.

Drive Sales with Targeted Automation

Effortlessly reach out to win customers back with personalized recommendation and promotion.

Scale Customer Service During Peak Seasons

Activate a dedicated AI Assistant for your store within clicks to respond to multiple customers at once.

Instant Response 24/7

Swiftly address common enquiries, and seamlessly route customers to the right team members when needed.

Enhanced Productivity and Efficiency

Automate repetitive manual tasks to focus on high-value or urgent requests.

Drive Sales with Targeted Automation

Effortlessly reach out to win customers back with personalized recommendation and promotion.

Scale Customer Service During Peak Seasons

Activate a dedicated AI Assistant for your store within clicks to respond to multiple customers at once.

Learn more

Engage With Your Customers First.
Choose A Plan Later

Free trial

No card required

Dedicated support

STARTERSTARTER
A powerful package to kickstart your digital business communication
FREE
3 members
  • Unlimited Messages
  • Unlimited Channels
  • View Order Details
TEAMTEAM
Enhance team performance and offer personalized support
$10
per member monthly
  • CRM & Activities
  • Report & Analytics
  • Send Products
BUSINESSBUSINESS
Achieve sales goals with solutions tailored to your business workflow
$25
per member monthly
  • Groups & Permissions
  • Manage Orders
  • API & Webhook

Our customers love Chative

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Carlos

Digital Marketing Specialist

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Appreciate how Chative listens to user needs. I dropped some feedback in their community. They responded quickly and implemented changes after that. Really great to work with team that values user's input.

Charlie

Support Manager

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Added Chative to our website and it's been awesome. Very easy to use and works perfectly. We needed help one day and their support team was really quick and helpful. Ine tree plan covers a lot as well. Great job!

Thu

Clothing Shop

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I have many Facebook sites for cross-promote and i was drowning handling chats for my shops. Chative gave me a centralized dashboard to easily manage and route messages.

Sam

Customer Success Specialist

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Chative has unlimited members and chat history. My team can collaborate to provide personalized service. Much more affordable than other tools.

Sarah

Shopify Yoga Apparel Merchants

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I can note customer details like size preferences and set up automated responses for FAQs. The canned responses are very helpful too.

Raj

E-commerce Agency

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I tried other apps before but switched back to Chative because it's easy to use and affordable. My team can handle 3 times more chats with clients.

Ready To See Chative In Action?

Try Chative for free, and explore all the tools you need to start, run, and grow your business.