Imagine providing instant, 24/7 customer support on your WhatsApp Business accounts, without increasing your support team’s workload. By integrating your Coze bots with Chative.IO, you can do just that.
Here’s what it can do for you:
This guide will show you how to deploy your Coze bots to Instagram.
Before connecting your Coze bots to Chative, make sure your bots are ready to interact and that Chative.IO can securely connect to both Coze and WhatsApp Business:
💡 Keep your Personal Access Token confidential to maintain the security of your bots.
Step 1: Log in to your Chative.IO account
Step 2: Navigate to the Add-on section
Step 3: Select Connect Coze bot
Step 4: Enter the following information:
Step 5: Click “Connect“
💡 If you encounter any issues during the connection process, double-check your Bot ID and Personal Access Token for accuracy.
You have two options to make your Coze bots go live in WhatsApp Business:
Option 1: Assign manually
Option 2: Assign automatically (Highly recommended for efficiency)
Chative.IO collaborative workflow allows you to automate bot routing to:
To manually assign the bot to specific conversations:
Here’s how to set it up:
Using the Chative.IO workflow, you’re not just assigning a bot – you’re creating an innovative, responsive system that enhances your entire customer service strategy on WhatsApp Business.
It’s done! You can now test your Coze bots and see them in action on your WhatsApp Business accounts.
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