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AI Assistant FAQs

What counts as an intelligent message?

Each response generated by the AI Assistant counts as an intelligent message. You can check the remaining amount of intelligent messages by going to the AI Assistant section.

Who can purchase AI Assistant?

AI Assistant is available to all Chative users. Paid users are charged based on the chosen package, including intelligent messages. Free users are billed monthly for the AI Assistant add-on.

How do I cancel my AI Assistant subscription?

To cancel your AI Assistant subscription, please contact us through the In-app support feature. Our team will assist you with the cancellation process.

How do I know if AI Assistant’s responses are accurate?

AI Assistant's responses are designed to be accurate based on training and knowledge from Knowledge Base and the internet. It is recommended to review and verify responses for accuracy.

How does AI Assistant use my data?

Any data you provide is stored and protected by Chative comply with GDPR according to our privacy policy. For more details, please refer to our Privacy Policy.