Pricing For Every Size Of Business
Enjoy our free plan as you get started, or trial our full toolkit and see how smart communication tools drive business results.
STARTERStart multi-channel sales via messaging, perfect for solopreneurs, startups, or new online shops.
Free
forever for 3 members
- Omni-channel Inbox
- Website Live Chat
- Unlimited Customers
- Unlimited Messages
- Unlimited Channels
- 30 Days History
TEAMManage customer data and improve team efficiency with CRM and analytics.
$10
per member per month
- Multimedia Sharing
- Custom Widget Branding
- Customer Reports
- Team Performance Tracking
- Internal Knowledge Base
- Mentions in Notes
BUSINESSAutomate customer service and integrate systems with advanced customization.
$25
per member per month
- API & Webhooks
- Member Groups
- Custom Permissions
- Automation Workflow
- Data Export
- Priority Support
Scale business efficiently with automation addons
Adaptable pricing. Pay as you grow.
Shopify
Convert your visitors into customers and retain them longer.
Free
Unlimited connected stores
Order history
Create & edit orders
Shopping cart
WhatsApp Business
Benefit from official Business Solution Provider.
$19
per number / month
1,000 free service conversations
Multiple WhatsApp numbers
Free omni-channel inbox
Compatible with AI, workflow
AI Assistant
Powerful sales and support with advanced learning and memory.
Contact for Demo
Immediate answers
Multilingual support
Human-like responses
Set up within clicks
Facebook Messenger
Help boosting team productivity
Free
Real-time sync
Messenger Chat plugin
Multimedia sync
Compatible inbox behavior
Instagram Business
Help boosting team productivity
Free
Real-time sync
Enable file sharing
Story compatible
Better inbox than original
Zalo OA
Help boosting team productivity
Free
Enable file upload
Zalo chat plugin
Real-time sync
Emoji compatible
Powerful Features Across Plans
Ommichannel Inbox
Lead Identification
Custom Greetings
Custom Branding
Contact Segment
Media Sharing
Mobile Apps
Multiple languages
Social Messaging
Team Collaboration
Report and Analytics
Realtime Activity Logs
Customize data
Offline Message
Form Chat™
Landing Chat™
Live Chat Widget
Notes & Mentions
File sharing
Business Hours
Notifications
Need a demo or our advices on pricing?
More Than 10K Businesses Trust Us
Flexible Plans
Start completely free. Pay as you grow
STARTER
TEAM
BUSINESS
Traffic & Usage
Members (Agents)
3 Members
Unlimited
Unlimited
Messages
Unlimited
Unlimited
Unlimited
Customers
Unlimited
Unlimited
Unlimited
Conversation History
30 days
180 days
3 years
Internal Knowledge Base
100 blocks
1K blocks
10K blocks
Live Visitors
1K visitors
10K visitors
50K visitors
Chat With Visitors
Workflow
5K actions
10K actions
Messaging & Channels
Website Live Chat
Facebook Messenger
Instagram Business
Zalo OA
WhatsApp Business
via Addon
via Addon
via Addon
Chat Widget Customization
Branding Options
Advanced Options
Lead Form
Multi-language Support
Remove Chative.IO Branding
Help Center
Coming soon
Chat Features
Omni-channel Inbox
Agent Notes
Canned Responses
File Attachments
10 files/message
25 files/message
Attachment Size
10MB/message
25MB/message
Schedule Message
Coming soon
Coming soon
Retargeting Message
Coming soon
Coming soon
CRM & Contact Profile
Name, Avatar
Customers Note
Customers Profile
Customers Activities
Customer Labels
Report & Insights
30 days
180 days
3 years
Customers Custom Fields
Export Customer Data
Coming soon
Merge Customers
Coming soon
Collaboration
Team Activities
Team Performance Reports
30 days
180 days
3 years
AI Assistant
via Addon
via Addon
via Addon
Mentions In Notes
Coming soon
Coming soon
Time-based Workflow
Custom Permissions
Member Groups
Coming soon
Guest Member
Coming soon
E-commerce Support
Shopify Stores
Unlimited
Unlimited
Unlimited
View Product Information
View Order History
View Order Details
Send Products
View Shopping Cart
Coming soon
Coming soon
Create Orders
Edit Orders
Others
Support
High Priority
Dedicated Account Manager
Business Hours
API & Webhook
Custom App Branding
Coming soon
Still have question about pricing?
Here's What Our Customer Say
We wanted to feel more than a number. We were using and testing many other competitors BUT CHATIVE stands out of the crowd! They are reactive and always helping to find solutions to our challenges.
Regis Ferrand
Founder & Owner of Marketing Socializer Ltd
Frequently Asked Question
What are member, agent and seats?
They are all the same within the context of Chative pricing. We might use these terms interchangeably withing our app and docs. Pricing is for each member is depending on which plan your organization/team is on
When should I upgrade to TEAM plan?
TEAM plan removes Chative branding from chat widgets. It is great for team that needs to track their customer data and activities without 30 days history limit. This plan also helps boosting your team performance via reports & insights.
Is your STARTER plan really free?
Yes, our STARTER plan is completely free-to-use without any hidden cost. You can setup a complete end-to-end communication solution for your business using our STARTER plan with unlimited channels and messages.
When should I upgrade to BUSINESS plan?
BUSINESS plan is great for businesses that want to setup a holisitic and comprehensive communication solution that requires intergrations, customizations in workflows & data structures.
Do you offer free-trials for paid plan?
Yes, we offer 7-day and 30-day free trials across all our paid plans. During the trial period, you can freely switch between plans. Please be aware that free trials for add-ons are not currently available.
How to calculate your Addons billing?
Chative pricing is pay-as-you-go and the billing cycles are independent from your existing account plan.
Didn't find your answers? Contact us →