We – Chative Team, are great to announce that we have just bagged a significant award from a high-ranking B2B marketplace.
As one of the high-ranking B2B directories today, FinancesOnline granted Chative a Rising Star Award. The award is its way of recognizing our product’s expanding customer base and popularity. This accolade is specially accorded to new business software providers that have achieved industry validation over a brief period.
FinancesOnline vetted the huge volume of positive reviews and social mention of our products as a badge of user satisfaction. Software specialists from the review platform also wrote a thorough Chative review. They concluded that it allows businesses, teams, and developers to improve customer engagement and relationships through the use of smart, automated, and omnichannel live chat. They also found that it lets users make, customize, and employ live chat on various channels.
Specialists at FinancesOnline lauded our product’s extensiveness and adaptability. Some of the features they took note of are how its chatbots automate and optimize necessary business operations, foster communication with prospects and customers, promote productivity and efficiency in the workplace, and enable chat solution integrations.
The review also explained how Chative helps its users quickly and seamlessly communicate with prospects and customers across multiple channels, including social media platforms and business websites. Users can show customized messages, content, and timely information within chats. In this manner, they can turn prospects and audiences into actual customers, address their needs and concerns, and keep them engaged, happy, and loyal.
Moreover, the review mentioned that Chative can boost productivity and efficiency in the workplace. Teams and employees can instantly respond to customer questions and issues any time of the day. In addition, the platform allows users to take control of conversations as soon as they become too complicated for the chatbots to answer. The conversation context is smoothly retained and relayed from chatbots to human agents.
Users can also use Chative’s live chat with their existing systems and applications. They can automatically pass on and integrate data between their chat and CRM tools, like contacts, leads, customers, sales, etc. This enhances visitor and online shopper engagement and boosts conversion rates.
These features also earned us a spot on their communications software list, demonstrating today’s top communications software solutions.
Chative would like to thank FinancesOnline for acknowledging our hard work. Getting accolades from respected organizations like this one encourages us to perform our jobs better.
We would also like to thank our clients who have relied on us for their communications software needs. Rest assured that we will keep on providing extraordinary services and features in the future. We hope that we will continue working together in the coming years.