Pricing For Every Size Of Business
Enjoy our free plan as you get started, or trial our full toolkit and see how smart communication tools drive business results.
STARTERA powerful package to kickstart your digital business communication.
Free
per agent monthly
- per member monthly
- 30 days history
- Chative Branding
- Social Messengers
- Shopify, Wordpress, WIX
- Mobile Apps
TEAMStart engaging with your online customers today. Free forever.
$10
per member monthly
- Unlimited members
- Unlimited history
- Custom Widget branding
- CRM
- Customer Reports & Insights
- Team Reports & Insights
BUSINESSStart engaging with your online customers today. Free forever.
$25
per member monthly
- Member Groups
- Custom Permissions
- Custom Dashboard Branding
- Custom User Fields
- API
- Priority Support
Scale business efficiently with automation addons
Adaptable pricing. Pay as you grow.
Smart™ Workflow addon
Customize team workflow with even triggers & actions
$10
monthly per 3000 automated contacts
Auto assignment
Informed automation
Follow up messages
Auto segmenting
Smart™ Chatbot
Help boosting team productivity
$15
monthly per 3000 engaged contacts
Visual Bot Builder
Bot - Human Handover
Bot Performance
Low code solution
Smart™ Retargeting addon
Broadcast promotions and announcements to your customers:
$30
monthly per 3000 targeted contacts
Target filltering
Cross-channel
Timezone Fleibillity
Scheduling
Facebook Messenger addon
Help boosting team productivity
Free
Real-time sync
Messenger Chat plugin
Multimedia sync
Compatible inbox behavior
Instagram Direct addon
Help boosting team productivity
Free
Real-time sync
Enable file sharing
Story compatible
Better inbox than original
Zalo OA addon
Help boosting team productivity
Free
Enable file upload
Zalo chat plugin
Real-time sync
Emoji compatible
Powerful Features Across Plans
Ommichannel Inbox
Lead Identification
Custom Greetings
Custom Branding
Contact Segment
Media Sharing
Mobile Apps
Multiple languages
Social Messaging
Team Collaboration
Report and Analytics
Realtime Activity Logs
Customize data
Offline Message
Form Chat™
Landing Chat™
Widget Livechat
Notes & Mentions
File sharing
Business Hours
Notifications
Need a demo or our advices on pricing?
More Than 10K Businesses Trust Us
Flexible Plans
Start completely free. Pay as you grow
STARTER
TEAM
BUSINESS
Flexible Plans
Start completely free. Pay as you grow
STARTERFREEforever
TEAM$10per member
per month
per month
BUSINESS$25per member
per month
per month
TRAFFIC & USAGE
Members (Agents)
3 Members
No limit
No limit
Messages
Unlimited
Unlimited
Unlimited
Contacts
Unlimited
Unlimited
Unlimited
Conversation History
30 days
6 months
3 years
MESSAGING CHANNELS
Website Live Chat
Facebook Messenger
Instagram Direct
Zalo OA Messenger
Remove Chative.IO branding
Chat
Omni-channel inbox
Agent Notes
Canned responses
Live typing
Multimedia Attachment
10MB
25MB
File Attachment
10MB
25MB
Contact Sidebar
Schedule Messaging
Smart Retargeting Messages
via Addon
via Addon
Contacts
Name, Avatar
Contact Note
Contact Profile
Contact Activities
Contact Segmentation
Report & Insights
Custom Contact Fields
Export
Merge Contacts
Coming soon
Collaboration
Team Activities
Smart Bot Agent
via Addon
via Addon
Smart Workflow
via Addon
via Addon
Mentions in notes
Team performance report
Custom Permissions
Coming soon
Member Groups
Coming soon
Guest Member
Coming soon
Others
Business Hours
Multiple Languages
Support
High Priority
API
Coming soon
Custom App Branding
Coming soon
Still have question about pricing?
Here’s What Our Customer Say
We wanted to feel more than a number. We were using and testing many other competitors BUT CHATIVE stands out of the crowd! They are reactive and always helping to find solutions to our challenges.
Regis Ferrand
Founder & Owner of Marketing Socializer Ltd
Frequently Asked Question
What are member, agent and seats?
They are all the same within the context of Chative pricing. We might use these terms interchangeably withing our app and docs. Pricing is for each member is depending on which plan your organization/team is on
When should I upgrade to Team plan?
TEAM plan removes Chative branding from chat widgets. It is great for team that needs to track their customer data and activities without 30 days history limit. This plan also helps boosting your team performance via reports & insights.
Is your STARTER plan really free?
Yes, our STARTER plan is completely free-to-use without any hidden cost. You can setup a complete end-to-end communication solution for your business using our STARTER plan with unlimited channels and messages.
When should I upgrade to BUSINESS plan?
BUSINESS plan is great for businesses that want to setup a holisitic and comprehensive communication solution that requires intergrations, customizations in workflows & data structures.
Do you offer free-trials for paid plan?
Yes, we do offer 14-days free trial across our paid plans. Once yo start trail with any plan, you could move up or down across plans withing this 14-days period. We do not provider free-trial for Add-ons.
How to calculate your SMART Addons billing?
SMART add-ons pricing is pay-as-you-go and the billing cycles are independent from your existing account plan. 'Targeted Contacts', 'Automated contacts' and 'Served Contacts' are all different metrics and do not overlaps.
Didn't find your answers? Contact us →