Imagine providing instant, 24/7 customer support on one of the world’s most popular messaging platforms, without increasing your support team’s workload. By integrating your Coze bots with Chative.IO, you can do just that.
Here’s what it can do for you:
This guide will show you how to deploy your Coze bots to Facebook Messenger.
Before connecting your Coze bots to Chative, make sure your bots are ready to interact and that Chative can securely connect to both Coze and Facebook Messenger:
💡 Keep your Personal Access Token confidential to maintain the security of your bots.
Step 1: Log in to your Chative.IO account
Step 2: Navigate to the Add-on section
Step 3: Select Connect Coze bot
Step 4: Enter the following information:
Step 5: Click Connect
💡 If you encounter any issues during the connection process, double-check your Bot ID and Personal Access Token for accuracy.
You have two options to make your Coze bots go live in Facebook Messenger:
Option 1: Assign manually
Option 2: Assign automatically (Highly recommended for efficiency)
Chative.IO collaborative workflow allows you to automate bot routing to:
To manually assign the bot to specific conversations:
Here’s how to set it up:
By using Chative.IO workflow, you’re not just assigning a bot – you’re creating an innovative, responsive system that enhances your entire customer service strategy on Facebook Messenger.
It’s done! You can now test your Coze bots and see them in action on your Facebook pages.
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