Increase Your Brand Identity with Customization
In the Customization and Branding section, you'll explore two powerful ways to customize the live chat appearance on your website using Chative:
Website Live Chat Plugin
This plugin offers high-level customization for better branding and seamless integration with your website.
- Appearance: Choose colors and styles to match your website's branding.
- Behavior: Decide how the chat window appears and set a welcoming message to greet your website visitors.
- Lead Identification: Capture visitor information to generate potential leads and enhance customer engagement.
- Offline Message: Offer a form for users to leave inquiries when you're unavailable.
- Language: Set the widget language for a seamless user experience.
- Notification: Receive alerts for new chat messages to respond promptly.
For more details on customizing the Website Live Chat Plugin, read our Customize Live Chat for Brand article.
Zalo Widget
With Zalo Widget, you can engage with customers smoothly within your website.
- Height: Adjust the widget's height to seamlessly integrate it with your website's layout.
- Width: Customize the widget's width to fit your website design perfectly.
- Welcome Message: Create a personalized welcome message to greet customers as they initiate a chat.
For detailed instructions on installing the Zalo Widget on your website, please refer to Add Zalo OA to website article
WhatsApp Business Plugin
We're an official provider of the WhatsApp Business, and we can't wait to bring this incredible communication channel to our platform very soon!! Connect with your customers directly on WhatsApp, offering seamless support and building lasting relationships.