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How to Set Up Your Account for Omni-channel Customer Interactions

In the Account Setup section, you will find everything you need to get your account up and running smoothly. Here's what you'll learn:

Profile Setup​

Personalize your profile by adding your name, avatar, and time zone.

Set up your profile by adding name, avatar

Account Settings​

Customize your account settings to align with your preferences. Adjust notification preferences or languages according to your needs.

Set up your profile by adding name, avatar

Organization Information​

Set up your organization's information, including team name, and timezone. This information will be displayed to customers when they engage in chats.

Set up your organization's information

Download Mobile App​

Access our live chat messaging app on the go by downloading our mobile app for iOS or Android. Stay connected with your team and customers wherever you are.