We’re beyond excited to introduce Chative 1.5.1, packed with a powerful upgrade to our Shopify integration, along with a host of UI/UX enhancements and essential bug fixes. This release is all about making your experience smoother, more intuitive, and just plain better. Let’s dive into what’s new!

Shopify Add-on

• You can now see prices for each product variant right on the Shopify product cards, making it easier for customers to compare and choose the best option.
• All address fields are now clearly visible and pre-filled with accurate information when creating orders, ensuring a smoother process.
• Agents can now pick and share details about specific product variants, offering customers precise and tailored information.

UI/UX Improvements

• We’ve improved how dates are displayed in messages, so no more confusing timestamps! This makes conversations easier to follow and reference.

• Canned responses are now more visible in the message input box, helping you respond quickly and effectively without missing a beat.
• A new chat icon has been added to the live chat preview, making it easier for customers to spot the chat option.
• You can now see real-time changes in the live chat preview, allowing for quick verification and immediate issue resolution.
• We’ve upgraded to the latest Coze API version, bringing performance improvements, and bug fixes for an even better chatting experience.

Bug Fixes

• Editing custom fields is now seamless, no matter how many fields you have or how they’re ordered.
• Field values now stay consistent even after page reloads, improving customer information management.
• Improved alignment and display on customer websites for a better user experience.
• User avatars are now properly visible and centered.
• Fixed whitespace issues for a cleaner interface.
• Resolved input field positioning problems when opening live chat after disabling the lead form.
• Greeting headers and message text now maintain consistent positioning.
• The “See live chat in action” link now correctly redirects to the store page during onboarding, ensuring a smooth start.
• Messages sent through Zalo now go through instantly, ensuring you never miss a beat in supporting your customers.

We’re always working on improvements, and we can’t wait to share what’s coming next.

If you have any feedback or run into any issues, please don’t hesitate to reach out to us!