Release 2.0.2: Manage Conversations with Inbox Organizer

Platform Updates - February 12, 2025 - 5 min

Chative Mobile App V2.1 delivers AI-powered omnichannel messaging tools and critical updates to optimize customer interactions and team productivity.

Inbox Organizer

Manage customer conversations effortlessly across WhatsApp, Facebook, and more with Chative’s unified mobile inbox:

Silence unwanted messages instantly to focus on high-priority conversations.

Quickly identify and move unwanted messages to spam to maintain a clean inbox

Prioritize urgent issues and track unresolved chats for seamless workflow management.

Easily manage your conversations by marking messages as unread or read with a simple swipe

Improvements

Markdown Support on Mobile

Craft polished messages directly in the app with Markdown formatting—ideal for support teams, and sales reps.

Messages stay clear and well-formatted in live chat, making it easy for customers to read

Key Benefits:

Supports common syntax like bold, italic, lists, links, and code blocks.
Messages render flawlessly on all devices and themes.
Invalid Markdown? No problem—messages auto-convert for uninterrupted chats.

Quick Copy Customer’s Information

Quickly copy emails, phone numbers, or order IDs from customer profiles to accelerate follow-ups.

Bug Fixes

Fixed an issue where conversations were not displaying correctly and could disappear after logging out on Android devices.
Improved chat widget reliability for smoother conversations.

If you have any questions or need assistance, our team is here to help—don’t hesitate to reach out! 🙌

👉 Boost Your Customer Experience Today! Log in now to explore the updates and see the difference for yourself!