Release Note: Take More Control Of Your Inbox

Happy Wednesday!

In this update, we have rolled out a more engaging Inbox for better agent performance. Here’s what we’ve implemented:

• Unread messages have become visible with a purple dot.
• Inline notice if there is any action like removing agent or closing conversation.
• Your inbox can display all conversations, besides open or closed filters.
• A smooth transition when you remove, reassign, or close conversations.

🔥 Bug fixes

• Fixed bug where changes are not saved in Translation page until reloading.
• Fixed bug where the “invite member” button is not disabled when FREE plan is out of available seats.
• Fixed bug where messages do not display consistently when switching among sample conversations.
• Fixed bug where the number of open messages in the sidebar has been updated improperly.

🎁 The more exciting updates are rolling out. Stay tuned!