< Back

Getting To Know Chative: Highly Customizable Live Chat For Business Website

Have you imagined having software that you feel fully in control of? Introduction to Chative – a free and highly customizable live chat for business websites. 

Enhance your difference with stunning website live chat 

Live chat software enables instant messaging between agents and customers online. But this doesn’t just have to mean a boring popup text box: you can always put more character into creating your website live chat to reflect the look and feel of your brand.

Whether your goal is to impress visitors, trigger sales conversations, automate lead generation, or to support customers, website live chat is essential. With Chative, you don’t have to stick with one option when using a tool or purchase multiple tools at once – we give you various options of custom live chat display, beautiful templates, welcome messages, etc. 

Simply pull one from millions of images from Adobe Stock, and use our custom options to help you personalize the customer experience and tell your story.

Disrupt the boring workflow and be more productive

Daily sales & support conversations can be boring. Yes, It’s typically boring and repetitive. 

Chative draws on our 4 years of experience working with thousands of small businesses, it focuses on creating a user experience that’s both efficient and enjoyable. 

Entirely designed for online shopping, Chative makes the act of chatting with businesses online just like an in-store conversation. Whether a customer is seeking personalized support and advice on their phone, sending complaints while working on a laptop, live chat is the best place to carry out these conversations.

Let the app features do the legwork for you! automate contact, log customer activities, add tags, collect all conversations in one place, display business performance in a crystal clear dashboard or generate reports from your everyday interaction with users.

Simple Setup and Onboarding

Putting a messaging program into action comes with a lot of effort.

A complete solution is one that allows businesses to easily configure, deploy, and manage live conversations from anywhere, across channels. 

Within the Chative app, we let businesses configure live chat settings for multiple channels in one management dashboard. When employees sign in to their organization with their account credentials, the team can collaborate in one place to set up the chat window, chat behaviors and view how it looks in real life before deploying the chat to a live environment. In addition, you can install the new live chat on multiple websites built by using a variety of website builders like WordPress, Shopify, or even different messaging apps like Facebook Messenger.

Boost customer experience via live messaging 

Teams in every business and industry seek more efficient ways to engage a broader audience and transform customer service.

And messaging is a perfect way to achieve that purpose. 

In response to this demand, we have released scores of new features and other innovations in Chative that make interacting with business more fun, easy and enjoyable to both customers and employees. Here’s a look at some of what we are unveiling.

  • RTL chat
  • Multi-language
  • Location auto detection
  • Emojis & gifs messages
  • Custom welcome message
  • Team collaborations like custom attributes, notes, conversation assignment

Chative transforms every sophisticated interaction into pieces of cake, which are perfect for businesses that operate across channels, or actions that require open multiple threads, exchange heavy data back and forth, or service with long conversion cycles.

Be now, be appropriate, be creative with Chative! Get Free Offer 🔥

Introduced amid the world communication being reshaped by the COVID-19 pandemic and the rise of popular messaging apps, Chative is an online messaging application that helps small business owners, medium-sized sales & support teams engage inbound leads effectively via connected chat on websites and social media.

If you’re getting started with conversational commerce, consider starting free with Chative to engage customers visiting your online sites every day.

Read our product showcase – “Getting to know Chative”.


Kate Tran

Kate Tran is a story-teller and a marketer at Chative. Her passion is to bring knowledge of chatbot trends to everyone. Despite of her busy schedule, she always makes time to read novels at the weekend.