Skip to main content

How to set up your Chative account for omni-channel customer interactions

In the Account Setup section, you will find everything you need to get your account up and running smoothly. Here's what you'll learn:

Profile setup​

Personalize your profile by adding your name, avatar, and time zone.

Set up your profile by adding name, avatar

Account settings​

Customize your account settings to align with your preferences. Adjust notification preferences or languages according to your needs.

Set up your profile by adding name, avatar

Organization information​

Set up your organization's information, including team name, and timezone. This information will be displayed to customers when they engage in chats.

Set up your organization's information

Download mobile app​

Access our live chat messaging app on the go by downloading our mobile app for iOS or Android. Stay connected with your team and customers wherever you are.