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How to Set Up Your Account for Omni-channel Customer Interactions

In the Account Setup section, you will find everything you need to get your account up and running smoothly. Here's what you'll learn:

Profile Setup

Personalize your profile by adding your name, avatar, and time zone.

Set up your profile by adding name, avatar

Account Settings

Customize your account settings to align with your preferences. Adjust notification preferences or languages according to your needs.

Set up your profile by adding name, avatar

Organization Information

Set up your organization's information, including team name, and timezone. This information will be displayed to customers when they engage in chats.

Set up your organization's information

Download Mobile App

Access our live chat messaging app on the go by downloading our mobile app for iOS or Android. Stay connected with your team and customers wherever you are.