Skip to main content

Centralize Social Interactions, Streamline Messaging and Boost Customer Engagement

Social messaging

Chative.IO makes it easy to connect with your customers on popular social messaging platforms such as Facebook Messenger, WhatsApp Business, and Instagram Business. This integration lets you provide support and interact directly with your customers, giving you a wider reach and creating a smooth messaging experience across multiple channels.

Set up a new channel

If you have Owner and Admin permission to create a new channel, follow the steps below:

Step 1: Click on Channels from your sidebar.

Step 2: Find the New Channels button at the bottom of the left panel and click on it.

Step 3: Provide a name for your new channel.

Step 4: Select one of the following platforms you want to connect:

Step 5: Complete the process by clicking the Create button.

Set up a new channel